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Outseta

CRM from $79/mo (billed annually) · 14-day free trial

About Outseta

Outseta bundles customer management, subscription billing, email automation, and help desk into a single platform—no more stitching together Stripe, Intercom, and Mailchimp.

What it does

It combines a CRM with lead scoring, a subscription billing engine (handles dunning, proration, coupons), transactional email delivery, and a lightweight help desk. Everything lives under one login, with data synced across modules automatically.

Best for

  • Early-stage B2B SaaS companies with fewer than 50 employees
  • Founders who want one bill instead integrations
  • Teams that need basic CRM + billing without enterprise complexity

Strengths

  • Native subscription billing with Stripe integration—no separate payment processor needed
  • Built-in email automation triggers based on user behavior and billing events
  • Help desk with shared inbox and knowledge base, all tied to customer profiles

Key features

  • CRM — Contact management with custom fields, lead scoring, and pipeline tracking
  • Subscription billing — Recurring invoices, proration, coupons, and automated dunning emails
  • Email marketing — Drag-and-drop builder, behavioral triggers, and A/B testing
  • Help desk — Shared inbox, canned responses, and self-service knowledge base
  • Reporting — Revenue dashboards, churn analysis, and cohort reports
  • API & webhooks — Extend functionality with custom integrations
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