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About Product Fruits
What is Product Fruits?
Product Fruits is an AI-powered product adoption platform that helps SaaS teams turn new users into power users. It replaces static onboarding tours with adaptive, conversational flows that react to user behavior in real-time, and is trusted by over 1,300 teams.
How it solves onboarding problems
Instead of forcing users through rigid paths they skip, Product Fruits uses AI to create onboarding experiences that adapt based on user actions. This boosts user activation, reduces support tickets, and improves feature adoption—without heavy manual configuration.
Who it's for
Ideal for product managers, customer success teams, and HR leaders in SaaS companies who want to scale user onboarding and employee training. It's also for support teams looking to deflect tickets with in-product help. Not ideal for tiny side projects—it's designed for serious product-led growth.
Real use cases
Use product tours to guide new users to their 'aha' moment, checklists to drive activation, and AI copilot to answer support questions. For employee onboarding, automate training on internal tools. And with the new MCP integration, you can query your onboarding data via AI assistants like ChatGPT.
Key features
- Adaptive onboarding — Flows that react to user behavior, moving from static tours to AI-generated experiences.
- Checklists & Product Tours — Give users a clear path to success with engaging step-by-step guides.
- Elvin AI copilot — Works 24/7 to answer common support questions and guide users to the next 'aha' moment.
- In-product help center — Move support docs into your product, reducing ticket volume and improving self-service.
- Localization — Automatically translate onboarding content to speak your users' language.
- Analytics & Outcomes — See which steps lose users and get clear insights from automated user discovery.
- Surveys & Feedback widget — Capture user feedback and NPS directly within your product.
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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Product Fruits Pricing
Product Fruits pricing: from $96/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Starter ($96/month, annual)
Includes linear flows, standard adaptive onboarding, onboarding creator agent, public knowledge base, and basic integrations. 15 tours, 50 hints, 2 checklists, and 1 language.
Pro ($149/month, annual)
Advanced flows, advanced adaptive onboarding, onboarding creator agent, public & private knowledge base, advanced integrations, automatic translations, custom events. Includes 20 free text conversations per month, additional packs of 100 for $49.
Business ($149/month, annual)
Adaptive flows, premium adaptive onboarding, onboarding creator agent, public & private knowledge base, advanced integrations, automatic translations, custom events, contextual & voice onboarding, permissions & SAML SSO.
All plans come with a free trial. Custom plans available via sales.
Frequently asked questions
How much does Product Fruits cost?
Product Fruits starts at $96/month (billed annually) for the Starter plan, with Pro and Business plans at $149/month each (annual).
Is there a free trial or free plan?
Yes, all paid plans offer a free trial. There is no permanent free plan.
What is Product Fruits used for?
Product Fruits is used to create AI-powered onboarding flows, product tours, checklists, and in-app help centers to boost user adoption and reduce support tickets.
Who is Product Fruits best for?
It's best for SaaS companies, customer success teams, and HR leaders who want to improve product onboarding, employee training, and self-service support.
What are the main alternatives to Product Fruits?
Alternatives include Userpilot, Appcues, Pendo, and WalkMe, but Product Fruits stands out for its AI-powered adaptive onboarding and transparent pricing.
What is a key limitation of Product Fruits?
The Starter plan limits to 15 tours and 50 hints, which may be restrictive for larger products; advanced features like custom events and translations require Pro or Business plans.
