Tars — Customer Support

What is Tars?

Tars is a no-code AI Agent builder that helps businesses automate customer support and lead generation. It creates conversational AI Agents that understand context, sentiment, and intent to deliver natural, human-like interactions across websites, WhatsApp, and Slack.

Who is it for?

Tars is designed for mid-size to large businesses and government agencies (800+ global brands) that handle high volumes of customer conversations and want to reduce headcount costs. It’s also suitable for small teams starting with the free Freemium plan. It is not ideal for companies needing on-premise deployment or very simple chatbot-only use cases.

Key capabilities & use cases

Tars enables you to build AI Agents from pre-built templates or scratch using a drag-and-drop builder. Use cases include answering high-volume support queries, qualifying and capturing leads 24/7, and integrating with 600+ tools like CRM and helpdesks. Real-world results include saving 4,000+ calls per month and cutting down email response time.

How it works

Start by selecting an Agent Gambit, connect your data sources (e.g., Firecrawl, Notion), choose an LLM, add guardrails, and test with generated test datasets. Deploy in minutes, then analyze performance via built-in analytics. Tars supports easy testing and fast deployment without coding.

• No-Code AI Agent Builder — Drag-and-drop interface to create conversational agents without writing code.
• Pre-built Templates — Choose from thousands of templates or start from scratch.
• Multi-LLM Support — Select from multiple LLM options and add base prompts and guardrails.
• 600+ Integrations — Connect with CRMs, helpdesks, Firecrawl, Notion, Slack, WhatsApp, and more.
• Gen AI Test Datasets — Generate synthetic test datasets to evaluate agent performance before deployment.
• Built-in Analytics — Track unique visits, goal completions, and other metrics post-deployment.
• Contextual Conversations — Agents understand context, sentiment, and intent for human-like interactions.

Tars pricing: from $0/mo.

For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →

Freemium — $0/month

Includes 50 conversations per month, basic LLM models, training limit of 5 Knowledge Bases, access to help guides, community support, data encryption, and 1 month of data retention.

Premium — $499/month

Includes conversations required per month (500 to 10K options), advanced LLM models, training limit of 20 Knowledge Bases, live chat support, ISO & SOC 2 compliance, and 12 months of data retention.

Enterprise — Custom Pricing

Configurable volume, white-glove onboarding, unlimited Knowledge Bases, custom integrations, dedicated account manager, role-based access control, HIPAA/ISO/SOC 2 compliance, SSO, and configurable data retention.

Add-ons: Live Chat ($600/yr/seat), Professional Support Services ($5,000/yr/agent). All plans include a free trial — start with the Freemium plan at no cost.

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