Vtiger — CRM

What is Vtiger CRM?

Vtiger is an all-in-one AI-powered CRM platform that unifies marketing, sales, and support teams with a single view of customer data. It helps businesses streamline communication, automate workflows, and deliver personalized experiences at every stage of the customer journey. Trusted by over 400,000 businesses, Vtiger is designed for startups, SMBs, and enterprises seeking a flexible and affordable CRM solution.

Problem It Solves

Vtiger solves the problem of fragmented customer data and disconnected teams. Without a unified platform, marketing, sales, and support often work in silos, leading to inconsistent messaging and missed opportunities. Vtiger's One View provides a 360-degree perspective of each customer, ensuring every team member has the context they need to engage effectively and close deals faster.

Who Is It For?

Vtiger is ideal for growing businesses and established enterprises that need a scalable CRM with robust marketing automation, sales pipeline management, and help desk capabilities. It's particularly well-suited for teams that want a customizable, easy-to-use platform without complex implementation. However, if you need a highly specialized CRM for a unique industry vertical, you might explore alternatives with deeper niche features.

Real Use Cases

Marketing teams use Vtiger to build and nurture pipelines across channels, aligning with sales on campaign ROI. Sales teams leverage advanced lead routing and segmentation to prioritize prospects and track progress with AI-driven insights. Support teams use Vtiger to manage tickets across multiple channels, ensuring quick resolution with a complete view of customer interactions.

• One View — Get a 360-degree view of customer data in a single place to know your customers better.
• Marketing Automation — Build and manage email campaigns, web forms, and social ads to attract and nurture leads.
• Sales Automation — Use advanced lead routing, segmentation, and AI-driven insights to sell faster.
• Help Desk — Deliver exceptional support across channels with a complete customer interaction history.
• Mobile App — Access your CRM anytime, anywhere with the Vtiger mobile app.
• 500+ Integrations — Connect with the tools you already use to extend functionality.
• AI Capabilities — Leverage built-in AI voice assistant, predictive AI, and generative AI designer (in higher editions).

Vtiger pricing: from $12/user/mo.

For comparison: the median starting price in CRM is $39.95/month, measured across 105 tools we track. See the full SaaS Pricing Index →

One Growth (Popular)

Standard User: $30/user/month (billed annually) or $12/user/month for Single App users. Includes contacts, accounts, lead management, marketing campaigns, help desk, inventory, invoicing, reports, dashboards, and AI capabilities.

One Professional

Standard User: $42/user/month (billed annually) or $20/user/month for Single App users. Includes everything in One Growth, plus advanced sales automation, process designer, advanced marketing automation, advanced help desk automation, subscription & vendor management, and collaboration & live chat.

One Enterprise

Standard User: $50/user/month (billed annually) or $30/user/month for Single App users. Includes everything in One Professional, plus multi-currency support, contact engagement insights, internal ticketing, work order management, advanced project automation, and advanced operational insights.

One AI

Standard User: $50/user/month (billed annually) or $38/user/month for Single App users. Includes everything in One Enterprise, plus built-in AI voice assistant integration, generative AI designer, and predictive AI designer.

All plans come with a free trial (no credit card required). There's also a free 'One Pilot' plan for up to 10 users and 3000 records.

Find the right tool for you with our AI advisor →