Aircall

Communication from $30/user/mo

About Aircall

Aircall replaces clunky desk phones with a cloud-based system that lives inside your browser and CRM. Calls route through your existing tools, not a separate handset.

What it does

Aircall provides a virtual phone number with call routing, IVR, and analytics. It syncs call logs and recordings directly to CRMs like Salesforce and HubSpot, so reps don't manually log anything.

Best for

Sales teams that need call tracking tied to pipeline data
Customer support teams managing high inbound call volumes
Remote teams wanting a unified business phone system without hardware

Strengths

Native integrations with 100+ tools including Salesforce, HubSpot, Zendesk, and Slack
Real-time call analytics with dashboards for agent performance and call outcomes
Power dialer and predictive dialer modes for outbound sales campaigns
Global phone numbers in 100+ countries with local presence

Key features

CRM Integration — Automatically log calls, recordings, and notes to Salesforce, HubSpot, or Zendesk
Power Dialer — Auto-dial leads from a list, skipping unanswered calls
Call Recording — Record all calls with one click, stored for compliance or training
IVR & Auto Attendant — Route callers to the right team or department without a receptionist
Real-Time Analytics — Dashboards showing call volume, wait times, agent activity, and conversion rates
Mobile & Desktop Apps — Make and receive calls from your business number on any device

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