Consolto — Customer Support

What is Consolto?

Consolto is a customer engagement platform that adds live video chat, text chat, AI chatbot, and appointment scheduling directly to your website via a single widget. It replaces the old funnel of lead forms and delayed meetings with instant, face-to-face conversations — helping sales, consulting, and customer service teams convert visitors in real time.

What problem does it solve?

Traditional lead generation often results in cold leads by the time you actually meet. Consolto solves this by letting you talk to visitors the moment they arrive, with video calls, screen sharing, and scheduling built into one flow. It also reduces endless email back-and-forth for support teams.

Who is it for?

Consolto is ideal for sales teams, consultants, customer support reps, and businesses in industries like healthcare, e-commerce, financial advice, education, legal, and home services. It’s not for teams that need complex multi-channel marketing automation or extensive CRM customization.

Real use cases

• A SaaS startup uses Consolto’s AI chatbot to qualify visitors, then escalates to a video call to close demos.
• A telehealth clinic schedules appointments and conducts secure video consultations.
• An e-commerce store reduces cart abandonment by offering live video support during checkout.

• Video chat & screen sharing — 1x1 and group video calls directly on your website.
• Appointment scheduling — 2-way booking software so customers pick the time that works.
• Live chat — Modern, rich messaging to engage visitors in real time.
• Cloud storage — Store recordings, files, images, and all customer data in one place.
• Site analytics — Actionable insights into visitor behavior and conversion.
• Style & branding — Widget matches your website’s look and feel.
• Integrations — Easy integration with tools you already use (e.g., Zapier, WordPress, Shopify).

Consolto pricing: from $8.2/seat/mo (billed yearly).

For comparison: the median starting price in Customer Support is $27.50/month, measured across 122 tools we track. See the full SaaS Pricing Index →

Smart — $8.2/seat/mo (billed yearly, $98 total)

For freelancers and tiny businesses. Includes: Widget & ClickNTalk page (personal page), unlimited appointment scheduling, 3 hours/month video chat, active engager, guest user micro-CRM, site analytics.

Clever — $16.4/seat/mo (billed yearly, $197 total)

Most popular. For casual remote work. All Smart features plus: multi-agents, 20 hours/month/agent video chat, 1 skin per agent, custom styling, Google Analytics events, guest pre-call form.

Genius — $32/seat/mo (billed yearly, $384 total)

Best for heavy remote work. All Clever features plus: advanced appointment scheduling, 100 hours/month/agent video chat, 2 skins per agent, 3 websites, money transfer, customer-side whitelabeling, Zapier & webhook integrations, show widget on select pages.

Enterprise plan available (contact Consolto for pricing). A free trial is not explicitly mentioned on the page, but you can start with a paid plan — check the website for a free trial offer.

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