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Feedback.fish Customer Support

Free – $19/mo

Feedback.fish (Customer Support): Feedback.fish is a lightweight feedback widget that collects issues, ideas, and compliments from users on any website or app. Pricing: from Free – $19/mo. (data verified July 2026)

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About Feedback.fish

What is Feedback.fish?

Feedback.fish is a simple, embeddable feedback widget that lets you collect issues, ideas, and compliments directly from your users. Instead of building your own feedback form or relying on messy email threads, you add a few lines of code and immediately start receiving structured feedback via email, with a dashboard for deeper analysis. It solves the problem of scattered user opinions and feature requests by centralizing them in one place.

Who is it for?

Feedback.fish is best for SaaS startups, product teams, and indie developers who want lightweight, no-fuss feedback collection without bloated tools. It's not designed for large enterprises needing NPS surveys or advanced analytics out of the box. Use cases include collecting bug reports from beta testers, gathering feature ideas for a mobile app, or receiving compliments on a landing page. The widget supports 40+ languages and adapts automatically to your users' locale.

Key Features

Key capabilities include one-click screenshot capture with device information, user identification to enable direct replies, team-friendly access sharing, and automatic language detection. Integration takes less than 5 lines of HTML or a React component. The Free plan offers 25 total feedback submissions, while the $19/month plan removes submission limits.

Key features

  • Simple Widget — Lightweight, fast, and friendly feedback form that lets users submit issues, ideas, or compliments with one click.
  • Easy Integration — Add in under 5 lines of code (HTML or React). Choose your button style and start collecting feedback instantly.
  • User Identification — Attach email addresses to feedback so you can reply directly to each user.
  • One-Click Screenshots — Users can share screenshots with their feedback; device info is automatically included.
  • 40+ Languages — The widget automatically adapts to the user's browser language, no extra configuration needed.
  • Team Friendly — Invite colleagues to access the feedback dashboard and collaborate on responses.

SaaSpartout Score

7.3 /10
Ease of use 9.0
Features depth 6.5
Value for money 8.5
Support quality 7.0
Integrations 5.0
Scalability 6.0
Documentation 7.5
Onboarding speed 9.0

Editorial score from our review methodology — not user ratings.

Feedback.fish Pricing

Feedback.fish pricing: Free – $19/mo. Billing model: Free.

Free

Perfect to start collecting feedback. Includes 25 total feedback submissions. No credit card required, no time limit.

$19 / month

Suitable for production applications and websites of all sizes. Unlimited feedback submissions. Get started with a free trial (no credit card).

Enterprise

Custom pricing. Includes whitelabeling, service-level agreements (SLAs), and live chat support. Contact sales for details.

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Frequently asked questions

Is Feedback.fish free?
Yes, Feedback.fish offers a free plan with 25 total feedback submissions, no credit card required, and no time limit.
How much does Feedback.fish cost?
The paid plan is $19 per month for unlimited feedback submissions. Enterprise pricing is custom.
How does Feedback.fish work?
You add a small snippet of code (HTML or React) to your site or app. Users click a button to submit issues, ideas, or compliments. Feedback arrives in your email and is also viewable in the dashboard.
Who is Feedback.fish best for?
Best for SaaS startups, product managers, and indie developers who need simple feedback collection without complex surveys or analytics.
What are top alternatives to Feedback.fish?
Popular alternatives include Canny, UserVoice, and GetFeedback. Feedback.fish is lighter and more affordable.
Can I use Feedback.fish for a mobile app?
Yes, Feedback.fish works with any website or web app. For native mobile apps, you would use the JavaScript widget in a WebView or embed it directly.
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