Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Five9 Alternatives
We compared 8 alternatives to Five9 in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Five9: Five9 is a cloud contact center platform with AI-powered voice agents, omnichannel support, and workforce engagement. Pricing from $119/mo/seat. Read the full Five9 review →
Live chat & AI chatbot that works inside Microsoft Teams, Slack, and Google Chat. Plans from $21/mo.
Free·from $21/mo (billed annually)
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
Chatfuel is an AI platform that handles client messages, bookings, and ads on WhatsApp, Instagram, and Facebook for service businesses.
Free·from $69/mo
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.
from $10/mo
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
HelpCrunch is a customer communication platform combining live chat, chatbots, knowledge base, email marketing, and popups.
Free·From $12/mo per user
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Why are you looking at Call Center & Voice tools today?
Five9 vs alternatives: quick comparison
While Five9 is a well-known contact center solution, its advanced feature set and pricing model aren’t the right fit for every business. You may be looking for something simpler, more affordable, or with a more transparent per-seat structure.
When comparing alternatives, focus on core support functions like omnichannel routing, IVR, call recording, and analytics. Also check the entry-level price, whether a free plan or trial exists, and if the interface scales with your team’s size without hidden fees.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Five9 (this tool) | from $119/mo per seat | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Social Intents | from $21/mo (billed annually) | Yes | Customer Support | Learn more → |
| ChatBot | from $19/mo | No | Customer Support | Learn more → |
| Chatfuel | from $69/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Gorgias | from $10/mo | No | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| HelpCrunch | From $12/mo per user | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Five9
