Floatbot.ai — AI Other

Floatbot.ai is a conversational AI agent platform designed for enterprises and contact centers. It helps automate phone calls, chat, text, and email interactions across regulated industries like insurance, debt collections, banking, lending, healthcare, and contact centers. The platform enables businesses to build no-code AI agents that handle customer queries, qualify leads, and automate high-volume workflows—all while maintaining compliance and accuracy.

What it does

You upload your knowledge base (documents, FAQs, website content) or use pre-built integrations to train AI agents that understand your business. Floatbot supports multi-language conversations in over 20 languages, includes human handoff for complex queries, and connects via API to CRMs, messaging platforms, and telephony providers like Twilio or Plivo. It offers both voice AI (inbound/outbound call automation) and digital AI agents for chat and text.

Best for

• Customer support teams wanting to deflect common tickets and reduce call handling time
• Enterprises in regulated sectors (insurance, banking, healthcare, debt recovery) needing compliance-aware AI
• Marketing and sales teams automating lead qualification, appointment scheduling, and payment collection
• BPOs and contact centers seeking to automate inbound/outbound calls and boost agent productivity

Real use cases

Insurance companies automate claims FNOL (first notice of loss) and reduce adjuster workload. Banks accelerate loan origination and offer 24/7 self-service onboarding across 15+ channels. Healthcare providers automate patient engagement calls, prescription refill reminders, and 24/7 billing support. Debt collection agencies use Floatbot to handle payment negotiations and ensure compliance with regulations.

• No-code chatbot builder — design conversation flows visually without writing code
• Multi-language support — deploy bots in over 20 languages
• Human handoff — escalate complex queries to live agents seamlessly
• Integration library — connect with CRMs, email platforms, and messaging apps via API
• Analytics dashboard — track conversations, resolution rates, and user satisfaction
• Custom knowledge base — upload PDFs, URLs, or text to train your bot
• Voice AI automation — automate inbound and outbound calls with compliance and real-time analytics

Floatbot.ai pricing: Free trial · from $99/mo. Billing model: Freemium.

Lite — $99/mo

500 voice minutes or chat sessions per month. Includes inbound call automation, integrate with CPaaS (Twilio or Plivo via your API keys), multi-lingual chatbot, basic analytics, 30-day history.

Essential — $1,999/mo

10,000 voice minutes or chat sessions per month. Adds outbound call automation, up to 25 concurrent calls, 100 concurrent chat sessions, custom NLP, cognitive search (pdf, website sources), 90-day history, advanced reports.

Growth — $4,999/mo

25,000 voice minutes or chat sessions per month. Up to 75 concurrent calls, 500 concurrent chat sessions, custom speech/LLM models, sales nudges, generative AI, 180-day history.

Enterprise — Custom pricing

No limits on voice minutes or chat sessions. Includes SOC2, HIPAA compliance, custom security, forever history, dedicated support. Contact sales.

Free 14-day trial available — no credit card required.

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