Fullstory

FullStory captures every mouse movement, scroll, and click on your website, then serves it up as a searchable video replay. No guesswork about what users actually do.

What it does

FullStory’s session recording engine logs all user interactions and indexes them by behavior—like rage clicks, dead clicks, or form abandonment. You can search for any event (e.g., “users who clicked ‘Buy’ but didn’t complete checkout”) and watch the exact session. It also surfaces quantitative metrics like frustration signals and conversion funnels.

Best for

• Product managers debugging UX friction without asking users
• Customer success teams spotting frustration before churn
• UX researchers validating design changes with real behavior data

Strengths

• Session replays with pixel-perfect accuracy across devices
• Automatic detection of rage clicks, dead clicks, and error clicks
• Searchable by any user action or custom event
• Integrates with tools like Slack, Jira, and Segment

• Session Replay — Watch every user interaction as a video, with filters by page, device, or behavior.
• Rage Click Detection — Automatically flags when users click repeatedly in frustration.
• Funnel Analysis — See where users drop off in conversion flows, with session replays at each step.
• Search by Event — Query any action (e.g., “users who scrolled past pricing”) and get instant session results.
• Heatmaps — Visualize click, scroll, and movement density across pages.
• Integrations — Connects with Slack, Jira, Segment, and more for workflow automation.