Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Gladly Alternatives
We compared 8 alternatives to Gladly in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Gladly: Gladly is an AI-powered customer experience platform that helps brands boost LTV and CSAT. Read the full Gladly review →
Live chat & AI chatbot that works inside Microsoft Teams, Slack, and Google Chat. Plans from $21/mo.
Free·from $21/mo (billed annually)
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
Chatfuel is an AI platform that handles client messages, bookings, and ads on WhatsApp, Instagram, and Facebook for service businesses.
Free·from $69/mo
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.
from $10/mo
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
HelpCrunch is a customer communication platform combining live chat, chatbots, knowledge base, email marketing, and popups.
Free·From $12/mo per user
◆ AI advisor — 30 seconds, no signup
Why are you looking at Customer Success tools today?
Gladly vs alternatives: quick comparison
Gladly offers a modern take on customer support, but its pricing and feature set may not align with every team’s budget or workflow. You might be seeking a simpler interface, more flexible pricing, or specific integrations that better fit your existing stack.
When comparing alternatives, focus on monthly cost, whether a free plan or trial is available, and core support features like omnichannel ticketing, automation, and reporting. Prioritize tools that scale with your team size and match your daily contact volume without hidden add-ons.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Gladly (this tool) | Contact sales for pricing; no public starting price. | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Social Intents | from $21/mo (billed annually) | Yes | Customer Support | Learn more → |
| ChatBot | from $19/mo | No | Customer Support | Learn more → |
| Chatfuel | from $69/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Gorgias | from $10/mo | No | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| HelpCrunch | From $12/mo per user | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Gladly
