Hallodesk — Customer Support

Hallodesk is an AI-powered telephone assistant designed to ensure businesses never miss a call. It answers incoming calls around the clock in natural language, qualifies inquiries, and even schedules appointments directly into your calendar. Built GDPR-compliant and supporting 14+ languages, it acts as a virtual receptionist that works for you even when your team is busy or off-duty.

Who is it for?

Ideal for practices, salons, trades, driving schools, restaurants, and B2B services that rely on phone bookings but struggle to answer every call. It is especially valuable for businesses that lose revenue from missed calls outside opening hours or during peak times. Not a fit for companies with complex, non-scripted phone interactions that require deep human judgment.

How it works

You forward your existing phone number to Hallodesk, configure your business details (hours, services, FAQs, booking rules), and the AI handles incoming calls—answering questions, booking appointments, and sending daily email reports. Setup takes less than 48 hours, with no technical knowledge required.

• 24/7 Call Answering – Never miss a call, day or night, with instant responses in under 2 seconds.
• Appointment Booking – Automatically schedules meetings and reservations directly into your calendar.
• Multilingual Support – Handles calls in German, English, and 12+ other languages with automatic detection.
• Missed Call Elimination – Zero missed calls, ensuring every potential customer is attended to.
• Daily Email Reports – Receive a summary of all calls and actions taken.
• Customizable Knowledge Base – Tailor the AI with your business FAQs and specific information.
• Call Forwarding – Urgent calls can be routed to the right person instantly.

Hallodesk pricing: from €79/mo.

For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →

Starter – €79/month

For small practices and salons. Includes up to 10 calls/day, 24/7 call answering, appointment booking (any calendar), German & English, daily email reports, and email support.

Pro – €129/month

For growing companies. Includes up to 25 calls/day, all Starter features, 14+ languages with automatic detection, individual FAQs & business knowledge, SMS appointment confirmation, and prioritized support.

Enterprise – €0.187/minute

Pay-as-you-go, no setup fee, no monthly base fee. Unlimited call volume, all Pro features, custom integrations & CRM, multiple locations/phone numbers, and dedicated contact person.

Freemium – €0/month

For small websites. Up to 50 voice chats/month, 24/7 voice & chat answering, calendar synchronization, German & English, email support. Free forever, no credit card required.

Website Voice Agent – €0.08/minute

For interactive customer engagement on your website. Includes 1-month free trial, full access to features, 24/7 voice & chat, appointment booking, 14+ languages, and no monthly base fee.

WhatsApp Agent – €0.79/day/active customer

Usage-based for WhatsApp customer service and CRM automation. Includes 1 marketing message per customer/day, 50 free messages per chat/day, custom knowledge base, CRM dashboard, and 24h email support.

All plans come with a 1-month free trial and can be canceled monthly. Prices exclude VAT.

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