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About Olvy
What does Olvy do?
Olvy is a feedback management platform that uses AI to aggregate and analyze customer input from multiple sources—surveys, interviews, app reviews, support tickets, and sales calls. It consolidates this data into one workspace, helping product teams identify trends and prioritize improvements without manual effort.
Who is it for?
Olvy is built for product teams, customer success managers, and SaaS companies that want to stay close to user needs. It’s not for businesses that only need simple bug tracking—it’s best for organizations drowning in feedback from many channels who need AI-driven summarization and analysis.
Real-world use cases
Product teams use Olvy to reduce feedback processing time from hours to minutes, as seen with LottieFiles (65% productivity boost). It’s used to consolidate NPS survey results, analyze support ticket themes, and prioritize feature requests—turning scattered opinions into a clear product roadmap.
Key features
- Multi-Source Feedback Collection — Gather feedback from surveys, interviews, reviews, support tickets, and sales calls in one place.
- AI-Powered Summarization — Get instant AI-generated summaries of feedback to understand core issues quickly.
- Feedback Widget & Announcements — Embed customizable widgets on your site to collect input and share changelogs.
- Integrations — Connect with CRM, email, and other tools; includes webhooks and API keys.
- User Segmentation — Analyze feedback by user segments and custom properties for targeted insights.
- Multi-Language Support — Handle feedback and content in multiple languages.
- Customizable Release Notes — Publish SEO-optimized changelogs with unlimited release notes on all plans.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Olvy Pricing
Olvy pricing: from free (Free plan) or $60/mo (Essentials). Billing model: Freemium.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free
For individuals exploring Olvy. Includes 1 builder, unlimited release notes, SEO settings, analyze up to 25 feedback, announcement and feedback widgets, 1,000 unique visitors/month, feedback via email, Chrome extension.
Essentials — $60/month
For growing teams. Includes everything in Free, plus 1 builder (additional $25/builder/month), integrations at $20/month/integration, analyze up to 100 feedback, advanced customization, 2 widgets, no Olvy branding, release scheduling, unlimited visitors, custom domain, feedback analysis.
Business — $240/month (20% off)
For businesses needing full power. Includes everything in Essentials, plus 5 builders, unlimited viewers, analyze up to 10,000 feedback, feedback summarization, unlimited widgets and integrations, email subscriptions for changelog, API keys, webhooks, CRM integrations, multi-language support, user segmentation, custom properties.
Enterprise — Custom pricing
For large teams needing extra control. Includes everything in Business, plus customized limits, bulk user import, SSO/SAML, audit logs, custom contract and invoicing, priority support, custom integrations, migration help, white-glove onboarding. Contact for a quote.
All plans can start free with no time limit. Upgrade at any time.
Frequently asked questions
How much does Olvy cost?
Olvy offers a Free plan with basic features. Paid plans start at $60/month for Essentials (1 builder) and $240/month for Business (5 builders). Enterprise pricing is custom.
Is there a free trial or free plan?
Yes, Olvy has a free-forever Free plan with up to 25 feedback analysis and 1,000 unique visitors/month. No credit card is required to start.
Who is Olvy best for?
Olvy is best for product managers, customer success teams, and SaaS companies who collect feedback from multiple channels and need AI to summarize and prioritize it. It’s less suited for very small teams with simple email-only feedback.
Does Olvy integrate with other tools?
Yes. Essentials includes 1 integration at $20/month each; Business and Enterprise plans have unlimited integrations. It also offers API keys, webhooks, and CRM integrations.
What are the top alternatives to Olvy?
Popular alternatives include Canny, Featurebase, Productboard, and UserVoice. Olvy differentiates with AI-powered summarization and multi-source feedback aggregation.
Can I customize the feedback widget?
Yes. Essentials and higher plans offer advanced customization, custom domains, and removal of Olvy branding. The Free plan includes limited widget customization.
