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About SatisMeter
What is SatisMeter?
SatisMeter is a customer feedback collection tool that helps you gather insights through surveys. It lets you measure satisfaction across touchpoints, get your NPS score, and use feedback to improve your product. The tool is designed for product teams, customer success, and business strategists who want to make data-driven decisions.
Who is it for?
SatisMeter is ideal for SaaS companies, product managers, and customer-centric teams that need to understand their users better. It's not for those seeking a full-suite CRM or advanced analytics platform; it focuses specifically on feedback collection and survey management.
Common use cases
Common uses include launching customer journey surveys at key touchpoints, running research surveys to test product-market fit, and sending NPS surveys to measure loyalty. Teams also use SatisMeter to prioritize feedback in PM tools, improve sales in CRM platforms, and keep teams informed via Slack. The tool supports web, in-app, email, iOS, and Android channels, making it versatile for any audience.
Key features
- Survey templates — Quickly build surveys with customizable templates, question types, and conditional logic.
- Multi-channel delivery — Send surveys via web, in-app, email, iOS, or Android to reach users where they are.
- Targeting and triggers — Target by user attributes and trigger surveys by events for relevant timing.
- Recurring surveys — Schedule automated surveys to measure trends over time.
- Prevent over-surveying — Use throttling and sampling to control response rates.
- Integrations — Connect with Productboard, Segment, WordPress, Google Tag Manager, Slack, Zapier, and more.
- Multilingual support — Translate surveys into multiple languages; add more if needed.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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SatisMeter Pricing
SatisMeter pricing: from $0/mo.
Free
$0/month — includes 25 responses/month, ~250 active users, unlimited projects, users, and surveys, all features included, premium support.
Growth
$199/month — includes 1,000 responses/month, ~10,000 active users, all features included, premium support.
Enterprise
Custom pricing — for more than 10,000 active users, contact sales. All features included, premium support.
All features included in every plan: multi-channel surveys, unlimited projects and users, throttling/sampling, integrations, targeting, recurring surveys, and customization.
Frequently asked questions
Is SatisMeter free?
Yes, SatisMeter offers a free plan for $0/month with 25 responses/month and all features included. No credit card required to start.
How much does SatisMeter cost?
SatisMeter pricing starts at $0/month for the free plan, and the Growth plan costs $199/month for 1,000 responses/month. Enterprise pricing is custom.
What is SatisMeter used for?
SatisMeter is used to collect customer feedback through surveys, measure NPS (Net Promoter Score), and gather insights to improve products and customer experiences.
What are the top alternatives to SatisMeter?
Popular alternatives to SatisMeter include SurveyMonkey, Typeform, Qualtrics, and Delighted, though they may offer different pricing or features.
Who is SatisMeter best for?
SatisMeter is best for SaaS companies, product teams, and customer success professionals who need a simple, integrated way to collect and act on customer feedback.
Can I exceed my response limit in SatisMeter?
You won't be charged extra. Once you reach the monthly limit, surveys are paused until the next billing period, and you can upgrade to a higher plan when needed.
