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About Saysimple
What is Saysimple?
Saysimple is a WhatsApp automation platform that helps businesses manage customer conversations in one central inbox. It replaces scattered communication channels, reduces response times, and ensures no message is missed.
Who is it for?
Saysimple is designed for sales, support, and marketing teams that rely on WhatsApp to talk to customers—such as e-commerce stores, agencies, real estate, and service businesses. It’s ideal for growing teams that need shared inboxes, smart routing, and analytics. If you handle high volumes of WhatsApp chats and need automation without losing personal touch, Saysimple is a fit. It’s less suited for businesses that primarily use other channels like email or social media, since WhatsApp is its core.
Key capabilities and use cases
You can streamline customer contact by bundling all WhatsApp conversations into one inbox, assign chats to teammates, and reduce waiting times. For lead management, automatically create contacts, follow up instantly via WhatsApp, and distribute leads evenly. Automate FAQ responses with flow builders and connect to your CRM, ERP, or planning tools (over 50 integrations, including native HubSpot and n8n) to keep data synced. Analytics dashboards show accessibility, customer satisfaction, and team performance in real time.
What you should know
Saysimple offers a 14-day free trial (no credit card required). Plans start at €119 per month (billed yearly) for the Grow package, or €139 monthly. Higher-tier Scale plan includes more users, contacts, and advanced features. Add-ons like Flow Builder, extra users, or contacts are available for a fee. There is no free plan, but the trial lets you test the platform before committing.
Key features
- Central inbox — All WhatsApp conversations in one place, with task assignment and team overview.
- Smart routing — Automatically distribute chats to the right team member based on rules.
- Automation (Flow Builder) — Build responsive conversation flows with webhooks and API calls to handle repetitive questions.
- Analytics dashboards — Real-time insights into accessibility, customer satisfaction, and team performance.
- Integrations — Native HubSpot and n8n, plus 50+ third-party via Zapier; connect CRM, ERP, ATS, or planning tools.
- Lead management — Automatically create contacts, follow up on leads via WhatsApp, and assign conversations evenly.
- Broadcasting (add-on) — Send bulk WhatsApp messages to segmented lists.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Saysimple Pricing
Saysimple pricing: from €119/mo (billed yearly).
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Grow (Billed Yearly)
€119 per month (or €139 monthly) — The essentials for growing businesses: 3 users, 2,000 contacts, 1 WhatsApp channel, 90 days conversation history, inbox, smart routing, user/team management, and analytics. Add-ons available.
Scale (Billed Yearly)
€289 per month (or €349 monthly) — For businesses with multiple outlets: 5 users, 5,000 contacts, 2 WhatsApp channels, 365 days conversation history, plus everything in Grow. Includes Flow Builder and API/webhooks.
All plans come with a 14-day free trial, no credit card required. No markup on WhatsApp fees and unlimited conversations. Extra user seats (from €25/user/mo), extra contact bundles (€15/500 contacts), and extra WhatsApp channels (€39/channel/mo) available.
Frequently asked questions
How much does Saysimple cost?
Saysimple pricing starts at €119 per month (billed yearly) for the Grow plan, or €139 month-to-month. The Scale plan is €289 per month (yearly) or €349 monthly.
Is there a free trial or free plan?
Yes, Saysimple offers a 14-day free trial with no credit card required. There is no free plan, but you can test all features during the trial.
Who is Saysimple best for?
Saysimple is best for sales, support, and marketing teams that rely on WhatsApp for customer communication, especially those with multiple agents and high chat volume.
What are the key limitations of Saysimple?
Saysimple is WhatsApp-focused, so it doesn't support other messaging channels natively. Advanced features like Flow Builder and broadcasting require add-on purchases or the higher-tier plan.
What are the best alternatives to Saysimple?
Top alternatives include Trengo, Callbell, and Rasayel. These also offer multi-channel inboxes, but Saysimple stands out for its WhatsApp-native automation and analytics.
Can I connect Saysimple to my CRM?
Yes, Saysimple offers native integrations with HubSpot and n8n, plus 50+ third-party integrations via Zapier, covering CRM, ERP, ATS, and planning systems.
