Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Sprinklr Alternatives
We compared 8 alternatives to Sprinklr in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Sprinklr: Sprinklr is an AI-native customer experience platform for social media management, customer service, and insights. Read the full Sprinklr review →
Live chat & AI chatbot that works inside Microsoft Teams, Slack, and Google Chat. Plans from $21/mo.
Free·from $21/mo (billed annually)
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
Chatfuel is an AI platform that handles client messages, bookings, and ads on WhatsApp, Instagram, and Facebook for service businesses.
Free·from $69/mo
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.
from $10/mo
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
HelpCrunch is a customer communication platform combining live chat, chatbots, knowledge base, email marketing, and popups.
Free·From $12/mo per user
◆ AI advisor — 30 seconds, no signup
Why are you looking at Customer Success tools today?
Sprinklr vs alternatives: quick comparison
Sprinklr is a comprehensive customer support platform, but its extensive feature set and enterprise-focused pricing can be overwhelming or costly for smaller teams. You might be seeking a more streamlined tool that better fits your specific workflow, budget, or scaling needs.
When evaluating alternatives, compare core support features like ticketing, live chat, and knowledge base management. Also, weigh essential factors such as pricing structure, the availability of a free plan or trial, and the ease of integration with your existing tech stack.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Sprinklr (this tool) | Custom quote | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Social Intents | from $21/mo (billed annually) | Yes | Customer Support | Learn more → |
| ChatBot | from $19/mo | No | Customer Support | Learn more → |
| Chatfuel | from $69/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Gorgias | from $10/mo | No | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| HelpCrunch | From $12/mo per user | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Sprinklr
