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About Survicate
What is Survicate?
Survicate is a customer feedback platform that helps businesses collect, analyze, and act on feedback from surveys across websites, emails, apps, and more. It aims to unify feedback from multiple sources—surveys, support tickets, call recordings, reviews—into one platform, automatically identifying key themes and enabling teams to make data-driven decisions.
Who is it for?
Survicate is designed for CX, product, marketing, and research teams at digital businesses (trusted by 2000+ companies). It suits organizations that want to scale feedback collection and analysis, but it may be overkill for tiny teams needing just basic surveys.
Key capabilities
Survicate offers multichannel surveys, auto-generated topics (AXIOM), AI-powered research chatbot, precise targeting, and integrations with 25+ tools on the Growth plan (40+ on Pro). It enables teams to act instantly by syncing feedback data with CRM and marketing automation platforms.
Real use cases
Teams use Survicate to run NPS surveys, validate features, track customer satisfaction, personalize content, and conduct market research. For example, one customer got over 1000 responses in a day using NPS surveys; another reduced feature validation time by half.
Key features
- Multichannel Surveys — Collect feedback via email, website, and in-app with unlimited surveys.
- Auto-Generated Topics — AI automatically sorts feedback into themes like UX and technical issues, saving analysis time.
- AI-Powered Research Chatbot — Ask questions and get instant summaries from all feedback sources.
- Precise Targeting — Target surveys by attributes and events to ask the right people.
- Automatic Enrichment — Enrich survey responses with CRM and product data for deeper segmentation.
- Integrations — Connect with 25+ (Growth) or 40+ (Pro) tools like Slack, Salesforce, and Intercom.
- Custom Dashboards — Track insights and build dashboards to monitor feedback trends (1 on Growth, 10 on Pro).
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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Survicate Pricing
Survicate pricing: from $114/mo.
For comparison: the median starting price in Customer Support is $27.50/month, measured across 122 tools we track. See the full SaaS Pricing Index →
Growth
Starts at $114/mo (billed annually). Includes 250 survey responses/mo, 1,000 data points/mo, unlimited multichannel surveys, Research Hub, Research Assistant, 25+ integrations, data in/out, multilingual surveys, custom branding, 10 user seats, 2 teams, standard survey logic, 1 dashboard, and webhooks/export API.
Pro
Starts at $349/mo (billed monthly or annually). Includes custom yearly pool of responses, custom data points limit, unlimited multichannel surveys, Research Hub, Research Assistant, Pro integrations (40+), data in/out, multilingual surveys, custom branding (including CSS), custom user seats & teams, advanced survey logic, 10 dashboards, target surveys by attributes & events, and webhooks/export API.
Enterprise
Starts at $569/mo (billed monthly or annually). Includes everything in Pro, plus custom number of dashboards, dedicated CSM and outcomes plan, 1:1 human training, custom ToS/DPA/NDA, SAML SSO, access logs, and on-demand security Q&A.
Free trial: 10-day trial with full access to Growth features, no credit card required. Includes 25 survey responses, Research Hub with 100 data points, and 25+ integrations.
Frequently asked questions
How much does Survicate cost?
Survicate pricing starts at $114/month (billed annually) for the Growth plan. The Pro plan starts at $349/month, and Enterprise at $569/month. A free 10-day trial is available with no credit card required.
Is there a free plan or free trial?
Survicate offers a 10-day free trial with full access to Growth features, including 25 survey responses and 100 Research Hub data points. There is no permanent free plan mentioned.
What is Survicate used for?
Survicate is used for collecting and analyzing customer feedback across channels (surveys, emails, websites, apps). It helps teams identify key themes, track satisfaction, and act on insights, making it suitable for CX, product, marketing, and research teams.
Who is Survicate best for?
Survicate is best for digital businesses and teams that need to manage feedback at scale—especially CX, product, marketing, and research teams. It's not ideal for small teams needing only basic survey functionality, as the pricing is higher than simple survey tools.
What are the top alternatives to Survicate?
Common alternatives include Qualtrics, SurveyMonkey, Typeform, and Medallia. Survicate differentiates with multi-channel feedback collection, AI-powered analysis, and a focus on unifying feedback from many sources into one platform.
Does Survicate integrate with other tools?
Yes, Survicate offers 25+ native integrations on the Growth plan and 40+ on Pro. Popular integrations include CRM, marketing automation, and support tools, allowing you to sync survey data and trigger campaigns.
