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Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
About Zepo
What is Zepo?
Zepo is an AI-powered platform that automates sales conversations and customer support around the clock. It turns your business data—product info, FAQs, and sales processes—into an AI agent that can instantly respond to inquiries, qualify leads, and handle routine tasks on channels like Messenger, Zalo, TikTok, and Instagram.
Who is it for?
Zepo is ideal for businesses in retail, education, and services that want to capture every lead and respond to customers instantly. It's built for teams that are overwhelmed by repetitive questions—like pricing, order status, and appointment booking—and want to free up human agents for more complex issues. It may not suit businesses with highly non-standard, unpredictable customer interactions that require nuanced human judgment.
Real Use Cases
Imagine a clinic where a patient books an appointment via Facebook Messenger at 9 PM—Zepo automatically checks the calendar, confirms the slot, and logs the details. Or a retail store where a customer asks about product availability and receives an accurate answer in seconds, leading to a sale. Zepo also helps with order management, post-sale support, and even image recognition—it can understand product photos customers send.
Key features
- 24/7 AI Agent — Responds to customers instantly, even outside business hours, so you never miss an opportunity.
- Multi-channel Integration — Works with Messenger, Zalo, TikTok, Instagram, and Shopee to engage customers where they are.
- Lead Qualification — Automatically evaluates potential customers in conversations to focus your team's efforts.
- Order Management — Handles order inquiries, updates, and confirmations directly in the chat.
- Appointment Scheduling — Lets customers book appointments within the conversation, reducing friction.
- Image Recognition — Understands product photos sent by customers to provide accurate responses.
- Analytics & Insights — Measures conversation effectiveness to help you optimize sales strategies.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Zepo Pricing
Zepo pricing: from free trial. Billing model: Freemium.
Free Trial
Zepo offers a free trial so you can test the AI agent with your business data and see it in action before committing.
Starter Plan
Starting plan for small businesses, includes basic AI agent on one channel, standard features, and limited conversations. Costs vary based on usage.
Pro Plan
For growing businesses, includes multi-channel support, advanced workflows, order management, and priority support. Price scales with conversation volume and features.
Enterprise Plan
Custom solutions for large organizations, including dedicated support, custom integrations, and SLAs. Contact Zepo for pricing.
Frequently asked questions
Is Zepo free to use?
Zepo offers a free trial, allowing you to test the tool. After the trial, you can choose a paid plan that fits your business needs.
What channels does Zepo support?
Zepo integrates with Messenger, Zalo, TikTok, Instagram, and Shopee, so you can manage conversations across these platforms in one place.
How much does Zepo cost?
Zepo's pricing starts with a free trial. After that, plans are available for different business sizes, but exact prices may vary. Contact Zepo for a quote.
Who is Zepo best for?
Zepo is best for businesses in retail, education, and services that want to automate sales and support, respond 24/7, and improve efficiency.
What are top alternatives to Zepo?
Alternatives include Intercom, Zendesk, Tidio, and Livechat, which offer similar automation and conversational support features.
Can Zepo handle appointment booking?
Yes, Zepo can book appointments directly within customer conversations, making it easy for clients to schedule without leaving the chat.
