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from $19/mo per user
About Zipy
What is Zipy?
Zipy is an all-in-one platform that helps businesses identify anonymous website visitors, capture leads, and manage them through a built-in CRM. It combines real-time visitor tracking, live chat, and lead management into one tool, so sales and support teams can see who's on their site and engage them at the right moment.
Problem it solves
Without visitor intelligence, businesses miss out on sales because they can't see who's browsing, what pages they view, or how long they stay. Zipy solves this by showing location, device, pages visited, and time spent, enabling targeted outreach that boosts conversions.
Who it's for
Zipy is ideal for small to growing sales and marketing teams, e-commerce businesses, and SaaS companies that want to convert website traffic into qualified leads. It's especially useful for B2B companies that rely on inbound leads and need quick engagement. It may not be ideal for large enterprises needing advanced custom integrations (available only in the Enterprise plan).
Real use cases
Sales teams can use Zipy to track anonymous visitors, trigger proactive chat greetings, and score leads based on behavior. Support teams use live chat to answer questions in real time, share files, and resolve issues faster. Startups can integrate Zipy via API and webhooks to automate lead capture into their existing CRM or helpdesk.
Key features
- Identify Anonymous Visitors — See exactly who's on your site, including location, device, pages visited, and time spent.
- Capture & Manage Leads — Built-in CRM tracks leads from new to converted, ensuring no potential customer is lost.
- Real-time Analytics — View 30-day trends for visitors, messages, and conversions to make data-driven decisions.
- Live Chat — Start conversations with pre-set messages, see typing indicators, and access chat history across devices.
- Integrations — Connect with your workflow via REST API and webhooks to automate lead updates.
- Mobile & Desktop Apps — Manage chats and monitor visitors from anywhere, ensuring you never miss an opportunity.
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Zipy Pricing
Zipy pricing: from $24/mo (billed annually).
For comparison: the median starting price in CRM is $39.95/month, measured across 105 tools we track. See the full SaaS Pricing Index →
Free
$0/month — Includes 1 operator license, 10K visitors tracked/month, 100 chat sessions/month, basic visitor info, canned replies & file sharing, and mobile & desktop apps.
Basic
$24/month (billed annually) — Everything in Free, plus 3 operator licenses, 25K visitors/month, 500 chat sessions/month, advanced visitor insights, lead scoring, email notifications, and 30-day chat history.
Advanced
$49/month (billed annually) — Everything in Basic, plus 10 operators, 100K visitors/month, 2,000 chat sessions/month, 3 chatbots (50K bot sessions), audio calls & screensharing, messaging channel integrations, advanced analytics, and API access.
Enterprise
$99/month (billed annually) — Everything in Advanced, plus unlimited operators, visitors, chat sessions, and chatbots, custom integrations & webhooks, dedicated account manager, priority phone support, custom SLA & onboarding, and white-label options.
All paid plans include a 14-day free trial. No credit card required.
Frequently asked questions
Is Zipy free?
Yes, Zipy offers a free plan with 1 operator license, 10K visitors tracked per month, and 100 chat sessions per month. It's a great way to start.
How much does Zipy cost?
Zipy's paid plans start at $24/month (billed annually) for Basic, $49/month for Advanced, and $99/month for Enterprise. All plans include a 14-day free trial.
Who is Zipy best for?
Zipy is best for small to growing sales and support teams, e-commerce businesses, and B2B companies that want to convert website visitors into leads using visitor tracking and live chat.
What are the top alternatives to Zipy?
Top alternatives to Zipy include HubSpot, Drift, Intercom, and Olark, which offer similar visitor tracking, live chat, and lead management features.
Does Zipy offer a free trial?
Yes, all paid plans come with a 14-day free trial. No credit card is required, and you can cancel anytime.
Can I integrate Zipy with my CRM?
Yes, Zipy offers REST API and webhooks on the Advanced and Enterprise plans, allowing you to connect with your existing CRM and automate lead updates.
