Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
About botts.ai
What is botts.ai?
botts.ai is a Swiss-hosted AI platform that lets businesses build and deploy a single AI agent across every customer and internal channel. It connects your knowledge (website, PDFs, docs) to a conversational agent that can handle customer questions on your website via chat or voice, and also work as a private internal assistant for your team, integrating with tools like calendars, payments, and CRMs.
What problem does it solve?
botts.ai eliminates the need for multiple vendors and long deployment times. Instead of months of setup, you can build once and deploy everywhere — web chat, phone, and internal chat — with the same knowledge and voice. It reduces repetitive workload, provides 24/7 availability, and ensures your data stays in Switzerland, fully GDPR-compliant, with no training on your data.
Who is it for?
botts.ai is ideal for small to medium businesses that want to automate customer support and internal processes without heavy IT investment. It is especially suitable for Swiss and European companies with strict data residency requirements. It may not be the best fit for businesses needing deep custom integrations on entry-level plans or those requiring on-premise deployment.
Real use cases
Use botts.ai to answer common customer questions on your website (e.g., office hours, pricing, FAQs), handle phone calls with natural voice agents, and empower your team with a private ChatGPT that can interact with your CRM to log activities, update deals, and query records.
Key features
- Web Chat — Embed a chat widget on your website; customers get instant answers, your team gets qualified leads.
- Voice Agent — Natural-sounding voice with eight voices and three languages; handles calls like appointment rescheduling.
- Internal AI (Private ChatGPT) — A secure AI for your team that can query your CRM, log activities, and manage workflows.
- Knowledge Integration — Train your agent on your website, PDFs, and documents.
- Multiple Channels — Deploy the same agent across web, voice, and internal chat.
- Swiss Hosting & GDPR — Data stays in Switzerland; no model training on your data.
- Custom Tools — Connect to your calendar, payment systems, and CRM for action-taking.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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botts.ai Pricing
botts.ai pricing: from CHF 39/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Lite — CHF 39/mo
1,500 credits, 1 agent, 1 deployment (Web Chat + Internal Chat), 800 knowledge base pages, 200 MB upload storage, 1 member, 2 agent actions, email support, basic analytics.
Standard — CHF 169/mo
10,000 credits, 2 agents, 4 deployments (Telephony + Web Chat + Internal Chat), 1 phone number, 4,000 knowledge base pages, 1 GB upload storage, 3 members, 6 agent actions, priority support, advanced analytics.
Pro — CHF 699/mo
30,000 credits, 5 agents, 8 deployments, 2 phone numbers, 12,000 knowledge base pages, 2.5 GB upload storage, 8 members, 12 agent actions, priority support + onboarding, advanced analytics + export.
Ultra — Custom
Custom credits, unlimited agents and deployments, all channels + custom integrations, unlimited knowledge base and storage, unlimited members and actions, dedicated support + SLA, advanced analytics + export. Contact sales.
Free to start, no credit card required. Plans exclude VAT.
Frequently asked questions
How much does botts.ai cost?
botts.ai starts at CHF 39 per month for the Lite plan, with more advanced plans (Standard, Pro) at CHF 169 and CHF 699 per month, and a custom Ultra plan. There is also a free trial to get started.
Is botts.ai free?
Yes, botts.ai offers a free start, no credit card required. You can begin building your first agent and test it, with paid plans for production use.
What is botts.ai used for?
botts.ai is used to create AI agents that handle customer support on your website (via chat) and phone (voice), and to assist internal teams with tasks like CRM management and data querying.
Who is botts.ai best for?
botts.ai is best for small to medium businesses, especially in Switzerland and Europe, that need GDPR-compliant, Swiss-hosted AI automation for customer and internal workflows without complex setup.
What are the top alternatives to botts.ai?
Common alternatives include Intercom, Zendesk AI, and other AI chatbot platforms, but botts.ai stands out for its Swiss hosting, GDPR compliance, and no-training-on-your-data policy.
What are the limitations of botts.ai?
Entry-level plans have limited credits, deployments, and knowledge base pages. Custom integrations are only available on the Ultra plan. Some advanced features require higher tiers.
