Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
About Droxy
What is Droxy?
Droxy is an all-in-one platform for creating customer-facing AI agents that handle messaging and calls 24/7. It trains agents on your website and company knowledge to instantly answer customer questions, collect leads, and recommend products—allowing you to provide immediate responses without increasing headcount.
Problems it solves
Businesses struggle with slow response times—90% of customers expect an immediate response. Droxy eliminates missed service calls, reduces front desk workload, and ensures no inquiry goes unanswered, even during peak hours or emergencies.
Who is it for?
Droxy is designed for home services, ecommerce, hospitality, real estate, health practices, automotive dealerships, and legal services. It's ideal for small projects and start-ups up to high-volume enterprises that want to automate customer interactions while maintaining a human hand-off option.
Real use cases
Automate appointment scheduling based on urgency and technician availability, provide instant service quotes, answer common patient queries about insurance policies, and increase job bookings—all through your preferred channels.
Key features
- AI Website Agent — Instantly answer customer questions with an agent trained on your website and company knowledge, added in minutes.
- AI Phone Agent — Handle calls 24/7 with natural voice interactions, never missing a service call.
- AI Messaging Agent — Respond to customer messages on your preferred messaging channels in real time.
- AI Commenting Agent — Automatically reply to comments on your social media or content platforms.
- Automated Lead Collection — Capture and qualify leads automatically as part of conversations.
- Seamless Human Hand-off — Escalate to a human when needed, ensuring a smooth customer experience.
- Smart Product Recommendations — Suggest products based on customer queries and intent.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Droxy Pricing
Droxy pricing: from $16/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Basic — $16/month
For small projects and start-ups. Includes 600k knowledge tokens/mo, 3M message tokens/mo, 10 knowledge items per agent, 30 call minutes/mo, 100 comment replies/mo, and deploy agent to any channel.
Advanced — $80/month
For companies with high volume usage. Includes 9M knowledge tokens/mo, 14M message tokens/mo, 100 knowledge items per agent, 175 call minutes/mo, 500 comment replies/mo, and deploy agent to any channel.
Enterprise — $240/month
For power users and enterprises. Includes 36M knowledge tokens/mo, 45M message tokens/mo, unlimited knowledge items per agent, 600 call minutes/mo, 1000 comment replies/mo, and deploy agent to any channel.
Save 20% by billing annually. No free trial mentioned on the site; get started directly.
Frequently asked questions
How much does Droxy cost?
Droxy starts at $16/month for the Basic plan, with Advanced at $80/month and Enterprise at $240/month. Annual billing saves 20%.
Is there a free trial or free plan?
The scraped website does not mention a free trial or free plan. You can start directly with a paid plan.
Who is Droxy best for?
Droxy is best for businesses in home services, ecommerce, hospitality, real estate, health practices, automotive dealerships, and legal services that want 24/7 automated customer support.
What are the top alternatives to Droxy?
Common alternatives include Intercom, Zendesk, and HubSpot Service Hub, but Droxy stands out with its dedicated AI agents for website, phone, messaging, and comments.
What is a key limitation of Droxy?
Droxy's Basic plan has a limited number of call minutes (30 per month) and comment replies (100 per month), which may be insufficient for high-volume users.
