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About Feedbear
What is Feedbear?
Feedbear is a customer feedback management platform that gives your users a central hub to share ideas, vote on features, and stay updated on product changes. It solves the problem of scattered feedback by organizing requests into boards, prioritizing them by upvotes, and automatically notifying users when their suggestions are addressed.
Who is it for?
Feedbear is best for SaaS startups and small-to-mid-sized teams that want to close the feedback loop with their users. It is not designed for large enterprises needing complex project management or advanced analytics beyond feedback prioritization.
Real use cases
Use case 1: A product team creates a public board for feature requests; users submit ideas, others upvote them, and the team prioritizes the roadmap based on votes. Use case 2: A company shares a changelog to announce new features, sending automatic updates to keep users engaged and reduce churn.
Key features
- Feedback boards — Create unlimited boards to collect feature requests, bug reports, and more.
- Upvoting & prioritization — Let users upvote ideas; focus on the most requested items.
- Public roadmap — Share a simple roadmap view and keep customers engaged with progress updates.
- Changelog — Announce product changes in an attractive way to drive adoption.
- Automatic notifications — Notify users automatically when you make progress on their requests.
- Custom branding — Use your logo, colors, custom domain, and custom CSS to match your brand.
- Integrations — Connect with Intercom, Slack, Trello, Jira, and Zapier (on higher plans).
SaaSpartout Score
6.9
/10
Editorial score from our review methodology — not user ratings.
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Why are you looking at Feedback & Insights tools today?
Feedbear Pricing
Feedbear pricing: from $19/mo.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Lite — $19/month (billed monthly) or $15/month (billed annually)
1 team member, 1 board, unlimited ideas & users, roadmap, changelog, custom branding, custom CSS, website widget, AI generated comments & changelog posts.
Startup — $49/month (monthly) or $40/month (annually)
Everything in Lite plus 3 team members, unlimited boards, custom domain, and all integrations (Intercom, Slack, Trello, Jira, Zapier).
Business — $99/month (monthly) or $82/month (annually)
Everything in Startup plus 10 team members, Single Sign On (SSO), private projects, and remove Feedbear branding.
Enterprise — $299/month (monthly) or $249/month (annually)
Everything in Business plus unlimited team members, priority support (Slack, Phone, Email), custom contracts & NDA, custom integrations, pay by bank transfer, and security audit.
All plans include a 14-day free trial. No credit card required.
Frequently asked questions
How much does Feedbear cost?
Feedbear starts at $19/month for the Lite plan (billed monthly) or $15/month (billed annually). Startup is $49/month, Business is $99/month, and Enterprise is $299/month. All plans have a 14-day free trial with no credit card required.
Is Feedbear free?
Feedbear offers a 14-day free trial on all plans. There is no permanent free plan, but you can test all features during the trial without providing credit card details.
What are the best alternatives to Feedbear?
Popular alternatives include Canny, Productboard, and UserVoice. Feedbear stands out with its affordable flat pricing, customizable branding, and automatic user notifications.
Who is Feedbear best for?
Feedbear is best for SaaS startups and small-to-medium businesses that want to collect and prioritize customer feedback, build a public roadmap, and announce product changes. It may not suit large enterprises requiring advanced analytics.
How does Feedbear work?
Feedbear provides a central feedback hub where users submit ideas, upvote others, and comment. You organize feedback into boards, prioritize by votes, update a public roadmap, and automatically notify users when their requests are addressed.
What integrations does Feedbear support?
Feedbear integrates with Intercom, Slack, Trello, Jira, and Zapier on the Startup plan and above. The Lite plan does not include these integrations.
