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About giosg
What is giosg?
giosg is a flexible digital experience platform that lets you automate customer interactions with AI agents for support, sales, and shopping, while providing live chat, video, and other digital tools for when a human touch is needed. It combines AI and human-led engagement in one platform.
What problem does it solve?
giosg helps businesses handle high volumes of customer requests efficiently. With AI Agents that can resolve up to 95% of everyday requests, teams can reduce workload and response times. It also helps convert more leads into sales by automatically capturing and qualifying leads, and by guiding customers through product discovery.
Who is it for?
giosg is designed for marketing, sales, and support teams in mid-to-large companies, especially in e-commerce, telecom, automotive, and customer service industries. It's ideal if you want to automate repetitive interactions and still offer live human support. It may be less suitable for very small businesses that don't need extensive AI capabilities.
Real use cases
HOAS achieved 83% automation of customer requests. Hyundai doubled their qualified leads. Telia reached a 30% conversion rate through omnichannel engagement. Retailers use AI Shopping Agents to help customers choose and compare products, increasing online conversions.
Key features
- AI Agents — Automate up to 95% of common customer requests, reducing manual workload.
- Live Chat & Video — Provide human support when needed, ensuring a seamless handoff from AI.
- AI Lead Capture — Collect up to 3X more leads through interactive conversations and forms.
- Lead Scoring & Routing — Prioritize high-intent prospects and route them to sales reps automatically.
- Multilingual & Omnichannel — Engage customers across chat, WhatsApp, and phone in multiple languages.
- Campaign Tools — Create quizzes, pop-ups, and video bots to boost engagement and traffic.
- Integration & Connectivity — Connect your existing CRM and other systems for a unified data flow.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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giosg Pricing
giosg pricing: Custom pricing (request demo).
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Custom Pricing
giosg does not publicly disclose its pricing. You need to request a demo to get a quote. The cost likely depends on your needs, such as the number of AI agents, volume of conversations, and features required.
giosg offers a “Request demo” option, which typically includes a product walkthrough and a personalized price estimate. No free trial is mentioned on the website.
Frequently asked questions
How much does giosg cost?
giosg does not list its pricing publicly. You need to request a demo to get a custom quote based on your requirements.
Is giosg free?
No, giosg is not free. It offers a demo but no free plan or trial is mentioned on the website.
What is giosg?
giosg is a digital customer engagement platform that combines AI agents for automation with live chat, video, and other tools to support sales and marketing.
Who is giosg best for?
giosg is best for mid-to-large companies in e-commerce, telecom, automotive, and customer service that need to automate high volumes of customer interactions while still offering human support.
What are the top alternatives to giosg?
Common alternatives include Intercom, Zendesk, Drift, and LivePerson, which also offer live chat and AI-powered customer engagement.
Can giosg replace a customer support team?
giosg's AI agents can handle up to 95% of routine requests, but it's designed to complement your team, not replace it. Complex issues still require human agents.
