Chatwoot ◆
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Best LiveChat Alternatives
We compared 8 alternatives to LiveChat in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
LiveChat: LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard. Read the full LiveChat review →
Jotform ◆
Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free·Free · from $34/mo
Crisp
Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base.
Free·Free plan available · from $45/mo
Zendesk
Zendesk is an AI-first customer service platform with ticketing, live chat, and knowledge base for support teams.
Free·from $19/agent/mo
Uchat.au
Uchat.au is a no-code AI chatbot platform that automates sales and support across 15+ channels, trained on your website content.
Free·Free · from $15/mo
Swell
Swell is an AI chatbot builder that turns your knowledge base into a support agent in minutes, no coding required.
from $29/mo
Help Scout
Help Scout is a shared email inbox and knowledge base platform for small to mid-size support teams.
from $25/user/mo
Clerk Chat
Clerk Chat adds SMS, WhatsApp, and AI-powered voice/messaging agents to Microsoft Teams with Operator Connect.
Free·from $9.99/user/mo
LiveChat vs alternatives: quick comparison
While LiveChat is a popular customer support tool, its pricing and feature set may not fit every business need. You might seek an alternative if you require a more affordable plan, a generous free tier, or specific core capabilities like omnichannel inbox, automation, or advanced reporting.
When comparing options, focus on price, whether a free plan is available, and essential features such as real-time chat, ticket management, integrations, and customization. This ensures you choose the best tool for your support team’s workflow and budget.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| LiveChat (this tool) | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Crisp | Free plan available · from $45/mo | Yes | Customer Support | Learn more → |
| Zendesk | from $19/agent/mo | Yes | Customer Support | Learn more → |
| Uchat.au | Free · from $15/mo | Yes | Customer Support | Learn more → |
| Swell | from $29/mo | No | Customer Support | Learn more → |
| Help Scout | from $25/user/mo | No | Customer Support | Learn more → |
| Clerk Chat | from $9.99/user/mo | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
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