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Uchat.au Customer Support

Free · from $15/mo

About Uchat.au

Uchat.au is a no-code AI agent platform that helps businesses automate sales, support, and customer engagement across 15+ channels—including WhatsApp, Instagram, Facebook Messenger, TikTok, and your website. It scrapes your site content, docs, and FAQs to train an AI chatbot that answers customer questions, qualifies leads, and recovers abandoned carts in real time.

What it does

You feed Uchat.au your website URL or upload documents. The AI indexes the content and creates a chatbot that responds to visitor queries using natural language. A visual drag-and-drop flow builder lets you design automation workflows, set up triggers, and hand off complex issues to live agents. An integrated CRM and ticket board helps your team track and prioritize conversations.

Who it is for

  • E-commerce stores wanting to reduce support tickets and recover abandoned carts
  • SaaS companies with extensive documentation that need 24/7 customer support
  • Digital marketing agencies that want to white-label and resell chatbot services to clients
  • Small teams that can't staff live chat around the clock

Real use cases

  • An online store automates replies to Instagram DMs and Facebook comments, keeping the brand responsive even on viral posts.
  • A SaaS company uses AI agents to qualify inbound leads, create personalized follow-ups, and convert 'just browsing' visitors into paying customers.
  • A support team sets up automated answers to FAQs, with live chat transfer for complex tickets, reducing first-response time by 80%.

Key features

  • Website Scraping — Automatically indexes your site content, docs, and FAQs to train the chatbot.
  • Multi-Channel Support — Deploy AI agents on WhatsApp, Instagram, Facebook Messenger, TikTok, and your website from one hub.
  • Visual Flow Builder — Drag-and-drop chat logic, buttons, and triggers to design automations without coding.
  • Human Handoff — AI escalates complex queries to live agents seamlessly, preserving conversation context.
  • Unified CRM & Ticket Board — Track, assign, and prioritize support tickets in a Kanban-style board.
  • Real-Time Analytics — Monitor response times, conversion rates, and customer sentiment with actionable insights.
  • Integrations — Connect with Shopify, HubSpot, Zapier, Stripe, Calendly, and Google Sheets for smooth automations.

Uchat.au Pricing

Uchat.au pricing: Free · from $15/mo. Billing model: Freemium.

Free — $0/month

Get started with basic features: 1 bot (omni-channel enabled), 200 bot users included, free forever, no credit card required. Includes 14-day free trial of all Pro features.

Business — $15/month

Access all Pro features: 1 bot, 1,000 bot users, 5 team members, unlimited automations and conversations, auto scaling, omni-channel support. Try it free for 14 days.

Partner — $199/month

For digital marketing agencies: full white-label, custom domain, your own branding and pricing, keep 100% profit, full customization, priority & live chat support, easy billing & onboarding automation.

All paid plans include a 14-day free trial of Pro features. Add extra bots ($5-$10/bot/month) or extra team members ($5/member/month) as needed.

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Frequently asked questions

Is Uchat.au free?
Yes, Uchat.au offers a Free plan at $0/month with basic features: 1 bot, 200 bot users, and a 14-day free trial of all Pro features. No credit card required.
How much does Uchat.au cost?
Uchat.au has three plans: Free ($0/month), Business ($15/month), and Partner ($199/month). Add-ons for extra bots or team members are available. A 14-day free trial of Pro features is included with the Free plan.
What channels does Uchat.au support?
Uchat.au supports over 15 channels including WhatsApp, Instagram, Facebook Messenger, TikTok, SMS, and your website. You can manage all conversations from a single unified hub.
Who is Uchat.au best for?
Uchat.au is best for e-commerce stores, SaaS companies, digital marketing agencies, and small teams that need 24/7 automated sales and support without coding. It is not ideal for enterprises needing advanced custom AI model training.
What are top Uchat.au alternatives?
Top alternatives include Tidio, ManyChat, Chatfuel, and Intercom. Uchat.au stands out for its omni-channel support (15+ platforms) and affordable white-label Partner plan for agencies.
Can I whitelabel Uchat.au?
Yes, the Partner plan ($199/month) offers full white-label capability: custom domain, your own branding and pricing, and keep 100% profit from reselling to clients.
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