Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
About Uchat.au
Uchat.au is a no-code AI agent platform that helps businesses automate sales, support, and customer engagement across 15+ channels—including WhatsApp, Instagram, Facebook Messenger, TikTok, and your website. It scrapes your site content, docs, and FAQs to train an AI chatbot that answers customer questions, qualifies leads, and recovers abandoned carts in real time.
What it does
You feed Uchat.au your website URL or upload documents. The AI indexes the content and creates a chatbot that responds to visitor queries using natural language. A visual drag-and-drop flow builder lets you design automation workflows, set up triggers, and hand off complex issues to live agents. An integrated CRM and ticket board helps your team track and prioritize conversations.
Who it is for
- E-commerce stores wanting to reduce support tickets and recover abandoned carts
- SaaS companies with extensive documentation that need 24/7 customer support
- Digital marketing agencies that want to white-label and resell chatbot services to clients
- Small teams that can't staff live chat around the clock
Real use cases
- An online store automates replies to Instagram DMs and Facebook comments, keeping the brand responsive even on viral posts.
- A SaaS company uses AI agents to qualify inbound leads, create personalized follow-ups, and convert 'just browsing' visitors into paying customers.
- A support team sets up automated answers to FAQs, with live chat transfer for complex tickets, reducing first-response time by 80%.
Key features
- Website Scraping — Automatically indexes your site content, docs, and FAQs to train the chatbot.
- Multi-Channel Support — Deploy AI agents on WhatsApp, Instagram, Facebook Messenger, TikTok, and your website from one hub.
- Visual Flow Builder — Drag-and-drop chat logic, buttons, and triggers to design automations without coding.
- Human Handoff — AI escalates complex queries to live agents seamlessly, preserving conversation context.
- Unified CRM & Ticket Board — Track, assign, and prioritize support tickets in a Kanban-style board.
- Real-Time Analytics — Monitor response times, conversion rates, and customer sentiment with actionable insights.
- Integrations — Connect with Shopify, HubSpot, Zapier, Stripe, Calendly, and Google Sheets for smooth automations.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
Uchat.au Pricing
Uchat.au pricing: Free · from $15/mo. Billing model: Freemium.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free — $0/month
Get started with basic features: 1 bot (omni-channel enabled), 200 bot users included, free forever, no credit card required. Includes 14-day free trial of all Pro features.
Business — $15/month
Access all Pro features: 1 bot, 1,000 bot users, 5 team members, unlimited automations and conversations, auto scaling, omni-channel support. Try it free for 14 days.
Partner — $199/month
For digital marketing agencies: full white-label, custom domain, your own branding and pricing, keep 100% profit, full customization, priority & live chat support, easy billing & onboarding automation.
All paid plans include a 14-day free trial of Pro features. Add extra bots ($5-$10/bot/month) or extra team members ($5/member/month) as needed.
