Missive

Missive merges email, chat, and tasks into a single app so teams can handle customer conversations without switching tabs.

What it does

It provides a shared inbox where multiple team members can work on the same email thread simultaneously. Built-in chat lets you discuss messages in real time, and task assignments keep follow-ups organized. Integrates with Gmail, Outlook, and other email providers.

Best for

• Customer support teams managing shared inboxes
• Small businesses that want email and chat in one place
• Remote teams collaborating on client communications

Strengths

• Real-time collaboration on emails with comments and assignments
• Unified inbox for multiple email accounts and team members
• Built-in chat and task management reduce tool switching

• Shared inbox — Multiple team members can view and reply to the same emails
• Team chat — Discuss messages in real time without leaving the app
• Task assignments — Assign emails as tasks with due dates
• Email integrations — Connect Gmail, Outlook, and custom domains
• Rules and automation — Auto-assign, label, or forward emails based on conditions
• Mobile apps — iOS and Android with full functionality