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About REVE Chat
What is REVE Chat?
REVE Chat is an AI-driven customer service and engagement platform that combines live chat, AI agents, chatbot builder, ticketing, and omnichannel messaging in one unified inbox. It helps businesses engage, support, and convert customers faster by automating conversations and providing real-time human handover when needed.
What problem does it solve?
REVE Chat addresses the challenge of managing customer conversations across multiple channels (website, WhatsApp, Facebook, Instagram, email, etc.) by consolidating them into a single inbox. It also reduces response time and support load through AI agents and chatbots, while enabling proactive engagement via campaigns and co-browsing.
Who is it for?
REVE Chat is designed for small to large businesses, especially e-commerce and SaaS companies, that need to scale customer support without hiring proportionally. It's ideal for teams looking for an all-in-one solution that includes AI automation, live chat, and ticketing. It may not be the best fit for solopreneurs with extremely low chat volumes who don't need advanced features.
Real use cases
- E-commerce: Automate product recommendations and order status queries, recover abandoned carts via campaigns.
- SaaS: Qualify leads and schedule demos through AI agents, provide in-app support with co-browsing.
- Support teams: Use ticketing and AI copilot to resolve issues faster and measure CSAT.
Key features
- AI Agent Workflow — Automate support, sales, and service conversations using your business data, with human handover.
- Omnichannel Inbox — Manage conversations from website, WhatsApp, Messenger, Instagram, and email in one place.
- Chatbot Builder — Create no-code chat flows for lead generation, FAQs, and routing.
- Ticketing System — Turn conversations into organized tickets with tracking, assignment, and priority.
- AI Copilot — Real-time suggested replies, summaries, and knowledge recommendations for agents.
- Co-Browsing & Video Call — Guide customers live and provide face-to-face support directly from chat.
- Reports & Analytics — Track conversations, agent performance, CSAT, and campaign results.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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REVE Chat Pricing
REVE Chat pricing: from $14.99/mo.
Free
$0 – includes 1 seat, 10 AI credits/mo, 100 sessions, website & Facebook/Shopify/WooCommerce widgets, theme customization, 30 days chat history, no support.
Starter – $14.99/mo
Everything in Free, plus 10,000 sessions, Instagram integration, 90 days chat history, chat tags, basic reporting. Add-ons available.
Growth – $14.99/mo (base) + $8.99/seat
Everything in Starter, plus 3 AI Agents, unlimited sessions, WhatsApp & Business email integration, 365 days chat history, proactive chat, audio & video call, agent monitoring, enhanced reporting.
Enterprise – $14.99/mo (base) + $8.99/seat
Everything in Growth, plus unlimited AI Agents, Telegram & mobile SDKs, review management, unlimited chat history, skill-based routing, co-browsing, permission management, advanced reporting & ticket features, whitelabeling.
Add-ons available: AI credits ($0.02/credit), WhatsApp ($8/mo), SMS campaign ($5/mo), WebPush ($5/mo), YouTube integration ($8/mo), Telegram ($6/mo), Viber ($6/mo), Google Map Review ($8/mo), Business Email ($5/mo), Google Play Store ($7/mo), App Store ($7/mo), Whitelabel ($199/mo). All paid plans include a free trial.
Frequently asked questions
Is REVE Chat free?
Yes, REVE Chat offers a free plan with 1 seat, 10 AI credits per month, 100 sessions, and 30 days of chat history. Paid plans start at $14.99 per month.
How much does REVE Chat cost?
REVE Chat pricing starts at $14.99 per month for the Starter plan (billed monthly), with additional seats at $8.99 each. Growth and Enterprise plans also start at $14.99 base, plus seat costs. Annual billing saves 15%.
What is REVE Chat used for?
REVE Chat is used for AI-powered customer service, live chat, chatbots, and omnichannel messaging. It helps businesses support customers and drive sales across channels like web, WhatsApp, Facebook, and Instagram.
What are the top alternatives to REVE Chat?
Top alternatives include Intercom, Zendesk, Freshdesk, and Tidio. These platforms also offer live chat, chatbots, and ticketing, but REVE Chat is known for its AI agent capabilities and transparent pricing.
Who is REVE Chat best for?
REVE Chat is best for e-commerce and SaaS businesses that need to scale customer support with AI automation, omnichannel communication, and live agent tools. It's also suitable for teams wanting an all-in-one solution without code.
Does REVE Chat support WhatsApp?
Yes, WhatsApp integration is available in the Growth plan and above, or as an add-on for $8 per month on lower plans.
