Robofy — Customer Support

What is Robofy?

Robofy is an enterprise AI agent platform that automates customer support, bookings, and lead capture for multi-location service brands. It works on your website and WhatsApp, using AI agents that can handle reservations, answer queries, and qualify leads. It's designed for businesses like restaurant chains, hotels, salons, spas, clinics, and other multi-location service providers.

The problem it solves

Robofy addresses three common issues: visitors leaving without booking (no response to queries), booking drop-offs when customers switch from website to WhatsApp, and support teams buried in repetitive questions about hours or parking. Robofy's autonomous agents act on outcomes—they complete bookings, capture leads, and trigger follow-ups—unlike typical chatbots that just answer questions.

Who is it for?

Robofy is ideal for multi-location service businesses—like restaurant chains, hotels, salons, spas, clinics—that need to manage customer interactions across multiple branches. It's also suitable for teams that want to reduce repetitive support tickets and improve conversion. It may be overkill for small single-location businesses with low query volume.

Use cases

Restaurant reservations: The Booking Agent handles table reservations end-to-end on WhatsApp and website. Dental appointments: It checks availability and confirms bookings. Hotel check-ins: It streamlines the booking process. The Lead Agent captures inquiries, qualifies them, and routes to CRM or Google Sheets.

• Booking Agent — Automates reservations, checks availability, confirms bookings end-to-end on WhatsApp and website.
• Support Agent — Trained on your content to resolve queries instantly, with fallback to human team if needed.
• Lead Agent — Identifies intent, qualifies leads, routes to CRM or Google Sheets.
• Multi-location support — Handles queries across all your locations in one platform.
• WhatsApp Business API — Official Meta Tech Partner, integrates with WhatsApp Business.
• Voice AI — Smart phone agent (coming soon) for voice-based support.
• 24/7 availability — Agents available around the clock, across every location.

Robofy pricing: Free. Billing model: Free.

For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →

Free Plan

Robofy offers a free plan to get started. No credit card required. You can create your AI agent and try the basic features.

Paid Plans (as of 2026)

Exact pricing is not published on the website. Robofy offers tiered pricing for growing businesses, with the booking agent, support agent, and lead agent available on higher tiers. Contact Robofy for a custom quote.

All plans include a 14-day free trial for premium features. Book a demo for a personalized walkthrough.

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