Telbee.io

Customer Support Free · from $29/mo

About Telbee.io

Telbee.io lets users leave voice messages on your website or app, then automatically transcribes them into text so your team can respond without listening to audio.

What it does

Add a voice widget to your site. Users record a message (up to 2 minutes). Telbee transcribes it using AI and sends the text to your support inbox (email, Slack, or Zendesk). Your team reads the transcript and replies. No typing for users, no listening for agents.

Best for

Support teams handling complex issues that are easier to explain verbally
Product teams collecting user feedback with more context than text
Accessibility-focused teams wanting an alternative to typing

Strengths

Voice-to-text transcription saves support agents time
Widget is lightweight and customizable
Integrates with common helpdesk tools like Zendesk and Slack

Key features

Voice widget — embeddable recorder for websites and apps
AI transcription — converts voice to text automatically
Multi-channel delivery — sends transcripts to email, Slack, Zendesk
Custom branding — match widget to your brand colors
Analytics — track message volume and response times

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