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About Telbee.io
What is Telbee.io?
Telbee.io is a voice messaging platform that lets users record short audio messages (voxes) on your website, app, or via dedicated voicemail pages. The AI automatically transcribes each message into text and delivers it to your team's inbox (email, Slack, or Zendesk). Your team reads the transcript and replies — no need to listen to audio. This solves the problem of typing being slow or inaccessible for users, and agents losing time listening to long recordings.
Who is it for?
Telbee.io is built for customer support teams handling complex issues that are easier to explain verbally, product teams collecting rich user feedback, and podcasters wanting to engage listeners with voice messages. It's also great for accessibility-focused teams offering an alternative to typing. It is not a full helpdesk or live chat solution — it complements existing support tools.
Real use cases
Support teams let customers describe issues verbally after checkout instead of filling forms. Sales teams capture leads with a personal voice request. Podcast hosts invite listener voice messages for show segments. Feedback teams ask for reviews via a QR code on receipts. All messages are transcribed and routed automatically.
Key features
- Voice widget — embeddable recorder for websites and apps, customizable for branding
- AI transcription — automatically converts voice to text for faster handling
- Multi-channel delivery — sends transcripts to email, Slack, Zendesk
- Voicemail pages — shareable pages for podcasts, social media, and email
- Custom branding — match widget colors, logos, and styles to your brand
- Inbox collaboration — shared team inboxes, claim and assign conversations
- Analytics — track message volume and response times
Telbee.io Pricing
Telbee.io pricing: Free · from $18/mo. Billing model: Freemium.
Free plan
Price: $0/month. Includes: 1 inbox user, 60 voice minutes/month, 60 transcription minutes/month, 1 month of messaging history, basic features like receive voxes, reply by voice, contact collection, automatic transcription, channel language selection. Free for life.
Starter plan
Price: $18/month (billed monthly) or $13.50/month (billed yearly). Includes: 1 inbox user, unlimited voice messaging and transcription, up to 6 months of history (1 year with yearly billing), everything in Free plus custom colors/logos, custom recording length (15 sec to 15 min), custom contact details, download voxes as MP3, share by URL/embed, get MP3 and transcripts by email.
Pro plan
Price: $30/month (billed monthly) or $22.50/month (billed yearly). Includes: 2 inbox users + add up to 1 more, unlimited usage, up to 1 year of history (unlimited with yearly), everything in Starter plus shared/team inboxes, claim and assign conversations, user permissions, onward link, add text/images/links to voxes, choose recording bitrate, allow MP3 upload, split screen mode.
Team plan
Price: $48/month (billed monthly) or $36/month (billed yearly). Includes: 6 inbox users + add unlimited extra users, unlimited history and features from Pro, voice support for customer support/feedback/podcasts at scale. Contact sales for custom solutions.
All plans offer a free trial via the free plan (no credit card required). Yearly billing saves ~25%.
Frequently asked questions
What is Telbee.io and how does it work?
Telbee.io is a voice messaging platform that lets users leave voice messages on websites, apps, or via voicemail pages. It automatically transcribes each message into text using AI and sends the transcript to your support inbox (email, Slack, Zendesk). Your team reads the transcript and replies without listening to audio.
Is Telbee.io free?
Yes, Telbee.io offers a free plan that is free for life. It includes 1 inbox user, 60 voice minutes and 60 transcription minutes per month, and 1 month of messaging history.
How much does Telbee.io cost?
Telbee.io's paid plans start from $18/month (Starter). The Pro plan is $30/month, and the Team plan is $48/month. Yearly billing discounts are available (e.g., Starter at $13.50/month billed yearly). There is also a free plan.
Who is Telbee.io best for?
Telbee.io is best for customer support teams handling complex issues better explained verbally, product teams collecting feedback, podcasters wanting listener voice messages, and sales teams capturing leads with personal voice requests. It's also great for accessibility-focused teams offering typing alternatives.
What are the best alternatives to Telbee.io?
Common alternatives to Telbee.io include Speek, Mote, and Vocable for voice messaging; and full customer support platforms like Intercom or Zendesk (though Telbee.io integrates with Zendesk). For podcast voice feedback, alternatives include SpeakPipe and podcast-specific voicemail services.
What is the maximum recording length on Telbee.io?
On the Free plan, the maximum recording length is 1 minute. On paid plans (Starter and above), you can set the maximum recording length from 15 seconds up to 15 minutes.
