TimelinesAI

Customer Support from $29/mo

About TimelinesAI

TimelinesAI pulls all your WhatsApp Business conversations into a single dashboard, so your team can see every message without juggling phones or accounts. It adds shared inbox features like assignment, notes, and templates on top of WhatsApp's native interface.

What it does

Connect unlimited WhatsApp numbers via the official API, then route messages to the right team member, set up auto-replies, and use AI to draft responses based on your chat history. Everything stays synced in real time.

Best for

Customer support teams handling high WhatsApp volume
E-commerce stores using WhatsApp for order inquiries
Real estate agents or service businesses with multiple phone lines

Strengths

Native WhatsApp API integration—no third-party bridge or unofficial clients
Shared inbox with assignment, notes, and status tracking
AI reply suggestions trained on your past conversations
Works with existing WhatsApp Business numbers—no migration needed

Key features

Unified inbox — all WhatsApp conversations from multiple numbers in one place
Team collaboration — assign chats, add internal notes, and track response status
AI-powered replies — suggests responses based on chat history and context
Auto-replies — set triggers for common questions or out-of-office hours
Message templates — save and reuse responses for FAQs
Real-time sync — messages update instantly across all team members

◆ Not sure this is the right tool?

Too many tools to choose from?
Tell us what you need.

Answer 3 quick questions and our AI advisor will match you with the perfect SaaS — only from our hand-picked partners, often with exclusive deals you won't find elsewhere.

Get my personal recommendation → 60 seconds · free · no signup