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About typedesk
typedesk is a text expander and keyboard automation tool that lets you create canned responses, templates, and scripts in a central library, then insert them into any app—Gmail, Zendesk, Slack, Intercom—with a keyboard shortcut. No copy-paste, no switching tabs.
What it does
You create snippets (text, images, or files) in typedesk's web dashboard. Assign a shortcut like .greeting. When typing in any supported app, type the shortcut and typedesk replaces it with the full response. It works across 200+ apps via browser extension or desktop app, and supports dynamic variables for personalization.
Best for
- Customer support agents handling repetitive tickets
- Sales reps sending follow-ups and proposals
- Recruiters sending interview confirmations and rejections
- Lawyers inserting legal definitions into documents
Key strengths
- Works in 200+ apps without API integration
- Supports text, images, files, and rich formatting
- Team library with role-based access control and version history
- Variable fields for personalization (e.g., {customer_name})
Key features
- Shortcut-based insertion — Type a keyword, get full response instantly
- 200+ app support — Works in Gmail, Zendesk, Slack, Intercom, HubSpot, and more
- Rich media snippets — Include images, PDFs, and formatted text
- Team library — Shared snippets with permissions and version history
- Variable fields — Insert dynamic placeholders like names or dates
- Browser extension & desktop app — Works offline and across devices
- AI integration — Advanced AI Quick Reply and custom AI templates available in higher plans
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
typedesk Pricing
typedesk pricing: Free · from $9/mo. Billing model: Freemium.
Free
Forever free: unlimited templates, 50 uses per week, desktop app, browser extensions, AI/Forum assistance. Limited to single user.
Premium
From $9/user/month (billed annually or monthly). Unlimited usage, teams support, share templates with team, email assistance, AI integration (in select plans), image uploads, webhooks. Start a 14-day free trial, no credit card required.
Premium +AI
Pricing available on request. Includes everything in Premium, plus advanced AI integrations, AI Quick Reply, custom AI templates, AI variables autofill, all available AI models, custom AI workflows, training & onboarding.
Enterprise
Custom pricing. Includes everything in Premium +AI, plus chat & Zoom assistance, SSO & auto-join, dedicated account manager, custom integrations, SLA guarantees, advanced security, volume discounts, custom onboarding, team metrics, managed account creation, managed import.
Start a 14-day free trial of Premium with no credit card required.
