Batch — Communication

What is Batch?

Batch is an AI-powered Customer Engagement Platform (CEP) that helps CRM teams design, test, and automate cross-channel campaigns for acquisition, monetization, and retention. It unifies push notifications, in-app messages, email, SMS, and web push in a single dashboard, with real-time analytics and predictive AI scores to optimize targeting and timing.

Who is it for?

Batch is built for marketing and CRM teams at mobile-first companies, e-commerce apps, and gaming apps that need reliable, personalized engagement across channels. It is also ideal for data and IT teams that want a marketing-ready data platform to reduce repetitive tasks. Batch is less suited for very small teams or purely web-only businesses without mobile app needs.

Key capabilities & real use cases

For e-commerce, Batch sends personalized offers based on purchase history and cart abandonment triggers. Gaming apps re-engage lapsed players with event reminders and reward campaigns. The platform includes AI agents for copywriting and campaign analysis, predictive scores for churn and purchase likelihood, and native connectors to Snowflake, BigQuery, and CDPs. Marketers can build a single campaign in 5 minutes or a journey in 15 minutes using the visual editor, with built-in A/B testing and quiet hours to prevent spam.

Why choose Batch?

Batch offers a unified data platform that reconciles web, mobile, and warehouse data in real time, giving marketers autonomy while freeing IT from low-value tasks. Its AI features—Assist, Predict, and Decide—boost productivity up to 3x on average across clients, according to Batch. The platform is GDPR-compliant with data residency options in Europe.

• Push notifications — Send rich media push to iOS and Android with images, buttons, and carousels.
• In-app messaging — Display banners, modals, and surveys inside your app.
• Email campaigns — Design and send transactional or marketing emails from the same platform.
• SMS and web push — Engage users across more channels beyond mobile push.
• Segmentation — Target users by behavior, location, purchase history, custom attributes, and events.
• A/B/N testing — Test subject lines, content, and send times to optimize performance.
• Real-time analytics — Track delivery, opens, clicks, and revenue attribution per campaign.
• AI agents — Use copywriting, analysis, and optimization agents to save time and boost conversions.

Batch pricing: Free · from $0.01/push (volume-based). Billing model: Freemium.

Free Plan

Includes push notifications and in-app messaging with basic segmentation and analytics. Suitable for small apps and testing.

Volume-Based Pricing

Pricing starts from $0.01 per push notification, with discounts at higher volumes. Contact Batch for custom quotes based on sends and channels.

Batch AI Packages (Add-on)

Batch AI Assist — AI agents for copywriting, analysis, and journey optimization. Batch AI Predict — up to 15 predictive scores (churn, purchase, value). Batch AI Decide — fully autonomous AI campaign management. Contact sales for pricing.

A free trial is available—book a demo to get started.

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