Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Groove Alternatives
We compared 8 alternatives to Groove in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Groove: Groove is an AI-native B2B support platform that turns support into a revenue engine with per-ticket pricing and unlimited free seats. Read the full Groove review →
Live chat & AI chatbot that works inside Microsoft Teams, Slack, and Google Chat. Plans from $21/mo.
Free·from $21/mo (billed annually)
Build and deploy AI chatbots for customer support and sales automation—trained on your website, no coding required.
from $19/mo
Chatfuel is an AI platform that handles client messages, bookings, and ads on WhatsApp, Instagram, and Facebook for service businesses.
Free·from $69/mo
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.
from $10/mo
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
HelpCrunch is a customer communication platform combining live chat, chatbots, knowledge base, email marketing, and popups.
Free·From $12/mo per user
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Groove vs alternatives: quick comparison
While Groove offers solid customer support features, some users seek alternatives due to evolving business needs—such as limited scalability, higher-than-expected costs, or the lack of a robust free plan for small teams. When evaluating options, focus on pricing structure, whether a free tier is available, and core features like ticket management, automation, and multichannel support to ensure the tool aligns with your workflow and budget.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Groove (this tool) | from $1/ticket | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Social Intents | from $21/mo (billed annually) | Yes | Customer Support | Learn more → |
| ChatBot | from $19/mo | No | Customer Support | Learn more → |
| Chatfuel | from $69/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Gorgias | from $10/mo | No | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| HelpCrunch | From $12/mo per user | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Groove
