Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Chatwoot Alternatives
We compared 8 alternatives to Chatwoot in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Chatwoot: Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available. Read the full Chatwoot review →
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
Zendesk is an AI-first customer service platform with ticketing, live chat, and knowledge base for support teams.
Free·from $19/agent/mo
Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base.
Free plan available · from $45/mo
Help Scout is a shared email inbox and knowledge base platform for small to mid-size support teams.
from $25/user/mo
Uchat.au is a no-code AI chatbot platform that automates sales and support across 15+ channels, trained on your website content.
Free · from $15/mo
Swell is an AI chatbot builder that turns your knowledge base into a support agent in minutes, no coding required.
from $29/mo
HelpSpace is a shared inbox and help desk for small teams, combining email, chat, and social messages in one place.
Free·from $12/user/month
◆ AI advisor — 30 seconds, no signup
Why are you looking at Helpdesk & Ticketing tools today?
Chatwoot vs alternatives: quick comparison
While Chatwoot is a popular open-source customer support platform, teams often seek alternatives due to its self-hosting complexity, limited native integrations, or a desire for a more streamlined, out-of-the-box setup. Others simply need a solution that better fits their team size or support workflow.
When evaluating replacements, focus on pricing tiers and whether a free plan exists for small teams. Also compare core features like shared inboxes, live chat, ticketing automation, and multi-channel support (email, social media, WhatsApp) to ensure the tool matches your daily operational needs.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Chatwoot (this tool) | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| Zendesk | from $19/agent/mo | Yes | Customer Support | Learn more → |
| Crisp | Free plan available · from $45/mo | Yes | Customer Support | Learn more → |
| Help Scout | from $25/user/mo | No | Customer Support | Learn more → |
| Uchat.au | Free · from $15/mo | Yes | Customer Support | Learn more → |
| Swell | from $29/mo | No | Customer Support | Learn more → |
| HelpSpace | from $12/user/month | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Chatwoot
