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Best Zendesk Alternatives

We compared 8 alternatives to Zendesk in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.

Zendesk: Zendesk is an AI-first customer service platform with ticketing, live chat, and knowledge base for support teams. Read the full Zendesk review →

Zendesk vs alternatives: quick comparison

Many businesses seek Zendesk alternatives due to increasing costs or a desire for simpler, more tailored customer support tools. When comparing options, evaluate pricing structures, the availability of a free plan, and essential features like ticket management, multichannel support, and automation capabilities.

Focus on finding a solution that aligns with your team’s specific workflow and growth stage. A thorough comparison ensures you choose a tool that balances core functionality with your budget constraints.

ToolStarting priceFree planCategory
Zendesk (this tool)from $19/agent/moYesCustomer Support Learn more →
Chatwootfrom $19/agent/mo (billed annually)YesCustomer Support Learn more →
LiveChatfrom $19/mo per person (billed annually)NoCustomer Support Learn more →
JotformFree · from $34/moYesCustomer Support Learn more →
CrispFree plan available · from $45/moYesCustomer Support Learn more →
Help Scoutfrom $25/user/moNoCustomer Support Learn more →
Swellfrom $29/moNoCustomer Support Learn more →
Uchat.auFree · from $15/moYesCustomer Support Learn more →
HelpSpacefrom $12/user/monthYesCustomer Support Learn more →

Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.

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