Chatwoot ◆
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
Best Zendesk Alternatives
We compared 8 alternatives to Zendesk in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Zendesk: Zendesk is an AI-first customer service platform with ticketing, live chat, and knowledge base for support teams. Read the full Zendesk review →
LiveChat ◆
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
Jotform ◆
Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free·Free · from $34/mo
Crisp
Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base.
Free·Free plan available · from $45/mo
Help Scout
Help Scout is a shared email inbox and knowledge base platform for small to mid-size support teams.
from $25/user/mo
Swell
Swell is an AI chatbot builder that turns your knowledge base into a support agent in minutes, no coding required.
from $29/mo
Uchat.au
Uchat.au is a no-code AI chatbot platform that automates sales and support across 15+ channels, trained on your website content.
Free·Free · from $15/mo
HelpSpace
HelpSpace is a shared inbox and help desk for small teams, combining email, chat, and social messages in one place.
Free·from $12/user/month
Zendesk vs alternatives: quick comparison
Many businesses seek Zendesk alternatives due to increasing costs or a desire for simpler, more tailored customer support tools. When comparing options, evaluate pricing structures, the availability of a free plan, and essential features like ticket management, multichannel support, and automation capabilities.
Focus on finding a solution that aligns with your team’s specific workflow and growth stage. A thorough comparison ensures you choose a tool that balances core functionality with your budget constraints.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Zendesk (this tool) | from $19/agent/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Crisp | Free plan available · from $45/mo | Yes | Customer Support | Learn more → |
| Help Scout | from $25/user/mo | No | Customer Support | Learn more → |
| Swell | from $29/mo | No | Customer Support | Learn more → |
| Uchat.au | Free · from $15/mo | Yes | Customer Support | Learn more → |
| HelpSpace | from $12/user/month | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
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