Jotform AI Agents let you build and deploy no-code AI assistants for customer support across 7+ channels.
Free · from $34/mo
Best Zendesk Alternatives
We compared 8 alternatives to Zendesk in Customer Support. Each is hand-picked and ranked by our rating — pricing and features verified, no fluff.
Zendesk: Zendesk is an AI-first customer service platform with ticketing, live chat, and knowledge base for support teams. Read the full Zendesk review →
Chatwoot is an AI-powered, open-source customer support platform with unified inbox, live chat, and omnichannel messaging—free plan available.
Free·from $19/agent/mo (billed annually)
LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.
from $19/mo per person (billed annually)
Crisp is an all-in-one customer messaging platform with live chat, chatbot, shared inbox, and knowledge base.
Free plan available · from $45/mo
Help Scout is a shared email inbox and knowledge base platform for small to mid-size support teams.
from $25/user/mo
Swell is an AI chatbot builder that turns your knowledge base into a support agent in minutes, no coding required.
from $29/mo
Uchat.au is a no-code AI chatbot platform that automates sales and support across 15+ channels, trained on your website content.
Free · from $15/mo
HelpSpace is a shared inbox and help desk for small teams, combining email, chat, and social messages in one place.
Free·from $12/user/month
◆ AI advisor — 30 seconds, no signup
Why are you looking at Helpdesk & Ticketing tools today?
Zendesk vs alternatives: quick comparison
Many businesses consider Zendesk alternatives due to its rising costs or complex feature sets that exceed their needs. When evaluating options, focus on pricing structure, availability of a free plan or trial, and core support features like ticket management, automation, and multichannel integration.
| Tool | Starting price | Free plan | Category | |
|---|---|---|---|---|
| Zendesk (this tool) | from $19/agent/mo | Yes | Customer Support | Learn more → |
| Jotform | Free · from $34/mo | Yes | Customer Support | Learn more → |
| Chatwoot | from $19/agent/mo (billed annually) | Yes | Customer Support | Learn more → |
| LiveChat | from $19/mo per person (billed annually) | No | Customer Support | Learn more → |
| Crisp | Free plan available · from $45/mo | Yes | Customer Support | Learn more → |
| Help Scout | from $25/user/mo | No | Customer Support | Learn more → |
| Swell | from $29/mo | No | Customer Support | Learn more → |
| Uchat.au | Free · from $15/mo | Yes | Customer Support | Learn more → |
| HelpSpace | from $12/user/month | Yes | Customer Support | Learn more → |
Prices and details are generated automatically and may not be up to date. For accurate information, please visit the official website of the tool you are interested in.
Don’t take our word for it — ask your AI about Zendesk
